Genuine AERSTER Spare Parts & Accessories

Find the nameplate sticker on the unit (usually on the back or side) — the serial number decodes into length, motor variant and PCB rev. Email a photo of the nameplate and the fault symptom to support and we reply with the exact SP-* code and freight ETA. Guessing by front-panel look is the single biggest source of wrong-part returns.

Yes — every SP-* part is the same factory-spec component shipped on the original equipment: same motor wind, same PCB rev, same UV coating, same HEPA media. Each motor / PCB / UV-tube SKU ships with an item-level material test report (MTR); HEPA filters ship with a batch-traceable certificate at 99.95 % @ 0.3 µm for pharma QA files.

Yes. Installing non-OEM motors, PCBs or UV tubes voids the remaining years of factory warranty on the fitted assembly and any downstream electrical components. A ₹1,200 local motor on a ₹28,000 air curtain can cost ₹32,000 in lost warranty coverage. Genuine SP-* parts preserve the warranty clock and keep AMC claims open.

Annually, regardless of visible condition. UV-A tubes lose 40 % of their attractive 365 nm output in the first 4,000 operating hours even while they still look lit. A 2-year-old tube is effectively off. SP-IK-UV-10W / 20W / 40W / BL (all shatter-proof) are stocked at 120+ dealers and qualify for FSSAI Schedule 4 Clause 3.3 food-zone use.

Every 12 months under normal corporate / hospital washroom duty; every 6 months in high-footfall sites like airports, malls and food plants where dust loading is heavier. SP-HD-HEPA ships with an individual test certificate at 99.95 % @ 0.3 µm — keep the certificate for HACCP / IPC audits.

Fast-moving SKUs (UV tubes, glue boards, HEPA filters, fan wheels, mounting kits) are next-day from any of the 120+ authorised service centres. Rare assemblies (specific motor + PCB combinations, SMART controllers) ship from the Chandigarh warehouse in 4 – 6 working days. Overnight metro-city freight is available at cost on critical-path orders.

Yes — SP-IK-GLUE-10, SP-IK-GLUE-25 and SP-IK-GLUE-50 ship the 10 / 25 / 50-pack refills for any AERSTER SAFE model or most standard glue-board fly traps on the market. Boards use food-grade non-toxic adhesive and hold captured specimens for 4 – 10 weeks depending on catch density. AMC plans automate the swap.

Yes — every SP-IK-UV-* SKU is shatter-proof coated by default, stamped "SP" on the end cap. FSSAI Schedule 4 Clause 3.3 requires shatter-proof UV in all food-contact zones; non-coated tubes are ₹80 – 120 cheaper but fail audits. AERSTER does not stock non-coated tubes — the coated version is the catalogue default.

Low-complexity swaps are DIY: UV tubes (2-minute swap), glue-board refills, HEPA filters, remote-control batteries, sensor-faucet batteries. Medium-complexity: door sensors, wall mount brackets. Technician-only: motor replacements, PCB swaps, heating-element replacements (live-voltage work). AERSTER dealers offer on-site fitment on any part order above ₹2,500.

Yes — SP-AC-PCB-STD fits standard FLOW / SHIELD / SILENT / GUARD variants, SP-AC-PCB-SMART fits only the SMART BLDC line. Installing a standard PCB in a Smart unit disables the PIR auto-run, digital controller and BLDC speed trim. Serial-number lookup before ordering is the fastest path to the right rev.

Yes. AERSTER spares ship under multiple HSN codes — 8503 (motors), 8504 (PCBs / ballasts), 8539 (UV tubes), 8421 (HEPA filters), 3920 (PVC strips), 8536 (sensors / switches) — all at 18 % GST. Registered businesses claim full ITC. Multi-site invoices ship with per-site and HSN-wise totals for SAP / Oracle procurement imports.

Yes. AERSTER AMC plans from ₹999/year upwards include auto-scheduled annual consumables (UV tubes, HEPA filters, glue boards, batteries) plus an optional stocking-agreement rider that holds fast-mover spares at the dealer nearest each of your sites. Multi-site corporate customers save 30 – 45 % on panic-buy freight by pre-agreeing the stock layout.